This Shipping and Returns Policy outlines our policies regarding order processing, shipping, returns, exchanges, and refunds for purchases made on happykitchengear.com (operated by CargoBridge Networks Inc).
1. Shipping Policy
1.1 Order Processing
We process all orders within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
1.2 Shipping Destinations
We currently ship to most countries and regions worldwide.
1.3 Delivery Time
International shipping: 7–20 business days (depending on your location and customs processing).
Delivery times are estimates and not guaranteed.
1.4 Shipping Cost
Shipping fees are calculated at checkout based on order weight, size, and destination.
1.5 Tracking Information
Once your order is shipped, we will send you a shipping confirmation email with a tracking number.
2. Returns & Refunds Policy
2.1 Return Eligibility
You may request a return within 30 days of receiving your order if:
Items are unused, undamaged, and in their original packaging.
The product is defective or damaged upon arrival.
2.2 Non-Returnable Items
The following items cannot be returned:
Custom or personalized products.
Used, washed, or modified items.
2.3 How to Return
To start a return, please contact us at:
Email: yukitony2204@outlook.com
Please include your order number and photos of the item (if damaged or defective).
2.4 Refund Processing
Once we receive and inspect your returned item, we will process your refund within 3–7 business days.
Refunds will be issued to your original payment method.
2.5 Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to our error (wrong item, defective product).
3. Contact Us
If you have any questions about shipping or returns, please contact us:
Company: CargoBridge Networks Inc
Address: 390 NE 191st St STE 8315, Miami, FL 33179, United States
